What is Storeplay?
Storeplay is the operating system for multi-site brands that manages the in-store customer experience across music, digital display, scent, media and queueing from one central platform.
What Storeplay does
Storeplay brings together the tools that shape the feel and function of a physical store.
Depending on the services your business uses, Storeplay can help manage:
- Music in store
- Digital display screens
- Scent diffusers
- In-store media campaigns
- Virtual queueing
- Click & collect
- Bookings
- Store devices and hardware
Who Storeplay is for
Storeplay is built for businesses that operate across multiple locations, including:
- Retailers and department stores
- Hospitality and quick service restaurants
- Banking and financial services
- Pharmacies and medical providers
- Fuel and convenience
- Fitness and wellness
- Other customer-facing store networks
Why Storeplay exists
In-store experiences are often managed with separate systems, devices, suppliers and manual processes. This can make it difficult for head office teams to maintain consistency across every location.
Storeplay helps centralise the in-store experience so brands can manage their store network more easily, keep the customer experience consistent, and support teams in store.
What is RetailOS?
RetailOS is Storeplay’s platform for managing the in-store experience. It gives customers a central place to manage products such as Radio, Display, Scent, Media and IQ.
If your store has recently been upgraded or migrated, you may see references to RetailOS in your setup instructions, app, or Storeplay support materials.
Need help?
If you’re not sure which Storeplay product you use, see Which Storeplay product do I have? or contact Storeplay support.