Storeplay helps retailers manage in-store experiences across music, display, scent, media and queueing. Use our help centre to get setup, solve common issues, and find the right help.
Help for setting up, using, managing, and troubleshooting Storeplay Radio, including the Radio app, music playback, playlists, Sonos, speakers, and common audio issues.
Guidance for installing and managing Storeplay Display, including supported screens, display setup, content scheduling, screen pairing, and display troubleshooting.
Support for Storeplay Scent setup, diffuser care, fragrance refills, Wi-Fi connection, operating schedules, scent strength, safety, and common diffuser issues.
Help for Storeplay IQ features such as virtual queueing, click & collect, bookings, customer notifications, queue displays, and common IQ support issues.
Setup and troubleshooting for Storeplay hardware and connected devices, including Storeplayer installation, device status, connectivity, audio output, SD cards, and device replacement guidance.
