Storeplay products overview
Storeplay's RetailOS is modular, which means your business may use one Storeplay product or several products together. This article gives a simple overview of the main Storeplay products and what each one does.
Storeplay Radio
Storeplay Radio provides curated, fully licensed music for commercial spaces.
It helps businesses play brand-appropriate music in store through the Storeplay Radio app, a Storeplayer device, or approved supported hardware.
Use Radio help articles for:
- Setting up the Storeplay Radio app
- Logging in
- Playing music
- Changing channels or playlists
- Sonos and speaker setup
- Radio subscription and licence questions
- Music or audio troubleshooting
Storeplay Display
Storeplay Display helps businesses manage digital signage across screens in store.
It can be used to show promotional content, brand messaging, product information, campaign content, or other approved screen assets.
Use Display help articles for:
- Installing Storeplay Display
- Pairing a screen
- Assigning a display to a store
- Managing display content
- Troubleshooting screen or playback issues
Storeplay Scent
Storeplay Scent helps businesses manage scent diffusers and fragrance experiences in store.
Use Scent help articles for:
- Setting up scent diffusers
- Connecting a diffuser to Wi-Fi
- Adding a scent device
- Replacing fragrance refills
- Adjusting scent strength or schedules
- Troubleshooting diffuser issues
Storeplay IQ
Storeplay IQ supports customer flow tools such as virtual queueing, click & collect and bookings.
Use IQ help articles for:
- Setting up a queue
- Managing click & collect
- Managing bookings
- Customer notifications
- Queue displays
- IQ troubleshooting
Storeplay Media
Storeplay Media helps businesses manage in-store media campaigns across available channels such as screens, audio, queues and store environments.
Use Media help articles for:
- Creating campaigns
- Uploading media assets
- Scheduling campaign dates
- Assigning campaigns to stores
- Viewing campaign reporting
Storeplayer devices
A Storeplayer is Storeplay’s dedicated hardware device. It may be used for Storeplay Radio, Storeplay Display, or other connected services depending on your store setup.
Use Storeplayer help articles for:
- Setting up a Storeplayer
- Connecting power, internet, audio or screens
- Understanding device status
- Troubleshooting offline or non-playing devices
- Replacing an SD card
- Network and firewall checks
Not sure what you use?
If you are not sure which product applies to your store, check with your manager or contact Storeplay support with your brand name and store location.