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Setting Up Your Storeplay Device

This knowledge base is designed to provide comprehensive guidance on setting up your Storeplay device. The information below is categorized to help you quickly find the answers to common questions and related issues.

Setting Up Your Storeplay Device

Locating the Storeplay Device

The Storeplay device is typically a small black unit located near your in-store music system or speakers.

Powering On the Device

Plug the power cable into a wall socket (not the device). Ensure that lights on or inside the device are on after plugging it in. Allow 2-5 minutes for the music to start.

Connecting to the Internet

Connect an Ethernet/Cat 6 cable to the device’s network port. Ensure the cable clicks into place. Yellow and green lights should flash to indicate data transfer. Connect the other end to your Wi-Fi router or modem.

Audio Connection

Use an AUX-RCA cable to connect the Storeplay device to your sound system’s amplifier. The RCA input should correspond to the channel the amplifier is set to.

Installing the SD Card

Insert the SD card into the device only when it is powered off. Once inserted, power on the device.

Technical Support

If you encounter issues not covered in this guide, please contact Storeplay Customer Support:
- Phone: (03) 9016 0235
For more detailed technical queries, remote assistance, or device replacement, our support team is ready to help.