How to Get Help - Storeplay Support
Here's when the Storeplay Support team is available, and how to reach us.
When is support available?
Our support team is in the office 9am-5pm Melbourne time, Monday to Friday, excluding Australian public holidays. If you get in touch during those hours and the team is helping other clients, we’ll get back to you as soon as we can.
How to reach us
- Email: support@storeplay.io
- Phone: 03 9505 3576
If you’re outside Australia, email is the fastest way to reach us, since our support team is online during Melbourne hours.
Before you get in touch
To help us sort things quickly, have your name, store brand and store location handy. For app login issues, your account email helps too.